Vaccine FAQ's


Additional FAQs

Test Results

COVID test results are usually available 2-5 days. The provider that administers the test provides the result. Please contact the provider that administered your test for the results. Some providers will be send out an email with a link to create an account to access your results.

I don’t feel sick, so why should I get tested?

People can spread COVID-19 without knowing that they are sick, so protect your family, friends, and neighbors by getting tested. You can get tested for free, whether you have symptoms or not. People who are at higher risk, such as healthcare workers, first responders, people living with or caring for the elderly, and workers with lots of contact with the public, should get tested at least monthly. Employees in certain sensitive professions may be notified by their employer if they need to be tested more frequently than once a month.

Widespread testing provides a more accurate picture of how many cases exist in our community and where the virus is spreading. It also helps identify people without symptoms who could be spreading COVID-19 so that they can stay away from work and public places until their infectious period is over. Testing is one of the key indicators we are tracking as we assess whether, and to what extent, we can move away from the existing shelter-in-place restrictions.

What are the symptoms of COVID-19

Most common symptoms include:

  • Fever
  • Cough
  • Difficulty Breathing
  • Chills
  • Repeated shaking with Chills
  • Muscle Pain
  • Headache
  • Sore Throat
  • New Loss of Taste or Smell
  • Temperature of 100.4 or greater

Other less common symptoms include:

  • gastrointestinal symptoms such as loss of appetite
  • nausea
  • vomiting
  • diarrhea
If you have been exposed to someone that tested positive or that you believe was positive for COVID and are experiencing any of these symptoms:
  • Call your healthcare provider and explain that you believe that you have been exposed to Covid and your symptoms. Tell your provider in advance that you believe that you have been exposed to make sure that they can take precautions.
  • While you wait for care, take the following precautionary measures: avoid contact with other people and wash hands often with soap and warm water for at least 20 seconds. (CDPH)
What is considered an exposure to someone with Covid or a "close contact"?
  • You were within 6 feet of someone who has COVID-19 for a total of 15 minutes or more
  • You provided care at home to someone who is sick with COVID-19
  • You had direct physical contact with the person (hugged or kissed them)
  • You shared eating or drinking utensils
  • They sneezed, coughed, or somehow got respiratory droplets on you
What is Quarantine and Isolation?
  • All individuals who have been diagnosed with or are likely to have COVID-19 must immediately take the following actions:
    • Isolate themselves in their home or another residence. They may not leave their place of isolation or enter any other public or private place, except to receive necessary medical care.
    • Carefully review and closely follow all requirements listed in the Home Quarantine Instructions
    • Tell their close contacts who were with them hours before symptoms began until isolated (or the date of the positive test if no symptoms) that they have been exposed, should quarantine themselves and follow the Home Quarantine Instructions
    • Close contacts are persons who:
      • Live in or have stayed at their residence, OR
      • Are intimate sexual partners, OR
      • Provide or provided care to them without wearing a mask, gown, and gloves, OR
      • Were within feet of them for 15 minutes or more
  • Individuals who test positive for COVID must isolate themselves in a residence and follow this Order until they are no longer at risk for spreading COVID-19 based on the following:
    • When at least 10 days have passed since symptoms first appeared and there has been at least 24 hours with no fever without the use of fever-reducing medications and other symptoms have improved.
    • If tested positive for COVID but have no symptoms, as long as they continue to have no symptoms, may leave isolation when 10 days have passed since the date of the COVID-19 test.
My CDC COVID-19 Vaccination card was lost, misplaced or stolen. Can I get a replacement?

The answer depends on your vaccination status and where you were vaccinated.

If you lost your card before getting your second dose, you can ask for a replacement card when you get your second dose.

If you lost your card after you received your final dose, you may be able to get a replacement card by contacting the healthcare provider where you were originally vaccinated. If the site where you were vaccinated has closed or is unable to assist you, you will need to work through the State to obtain a digital vaccination record.

To request a copy of your digital COVID-19 Vaccine Record from the State, in the form of a QR Code, visit https://myvaccinerecord.cdph.ca.gov. If you are not able to access the State’s Vaccination database, you should contact the state directly through their on-line chat. It may take 2 to 3 weeks to replace or change your record.

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